Shop Policies & Info

Our small print in not-so-small print about Ordering, Payment, Shipping & Returns

Ordering & Payment

  • Currency: Orders are billed in Canadian dollars.
  • Minimum Order: Due to limited capacity, only orders totalling $25 or greater (before applicable taxes) will be accepted.

Taxes

  • Orders shipped within British Columbia are subject to 7% Provincial Sales Tax (PST) as well as 5% Goods and Services Tax (GST).
  • All other orders are subject to 5% GST only.
  • Taxes are applicable on shipping.

Shipping

  • All orders are subject to a flat rate postage/handling charge.
  • Canada: 3-5 business days
  • USA: 7-8 days
  • International: 14-20 days
  • Free Shipping Bonus: free (regular) shipping for orders exceeding $200 before applicable taxes.
  • Rush orders: For an additional fee, orders can be expedited for delivery within 2-3 days.
  1. All orders will be confirmed by email and attached receipt.
  2. Delivery Dates: Products are made in small batches to ensure freshness, therefore some orders may take up to two weeks to be delivered if supply is not able to keep up with demand. You will be notified if delivery will be delayed more than two weeks.
  3. All advertising, promotions, specials packaging and/or prices are subject to change without notice.

Return Policy

Our delicate products are subject to high temperatures and may melt if left in a delivery truck or mailbox for an extended period of time. Therefore, Scentimental Creations cannot guarantee the delivery condition during the summer months, nor can we refund, or reship an order that has melted. Please arrange shipping of your package to a workplace, or an address where someone will be available to accept delivery on your behalf.

DISCLAIMER:
Neither our products or website are intended to diagnose, treat, prevent or cure any disease. If you have a medical condition, consult a qualified health professional. If pregnant or nursing, please consult a physician before using any of our products, as certain essential oils should not be used during pregnancy. The testimonials found on this website are from individuals and do not guarantee or imply the same results. No material or portions of this website may be copied, duplicated or reproduced without written consent from Scentimental Creations.